Vinted Members Voice Frustration About Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its sizing categories for female and kids' apparel but did not contact all users about the change.
Social Media Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.